Returns & Shipping


JAKKE are not responsible for any delays caused by destination customs clearance.

Your delivery may be subject to customs tax and duty charges. These extra charges are forms of tax that are not included within Jakke prices or our shipping charge. 


In the unlikely event that you are not entirely satisfied with your purchase, Jakke guarantee a refund when you return your order to us within 28 days of receipt by filling in the returns document inside your parcel.

Once we have received the returned goods a refund will be credited to your original method of payment and may take up to 10 days.

Returns are only valid if the item is returned in an unworn and unused condition with all original packaging and swing tickets attached.

Returns instructions:


Please fill in the returns form or place a note inside your parcel stating if you would like a return or exchange and the reason for this.

Please return all items to:

Jakke LTD
Unit 61 Mill Mead Industrial Estate
Mill Mead Road
London, UK
N17 9QU

The return of an item is at customer’s own cost and we cannot be held liable for any damage or loss during the returns process. Please keep your proof of postage incase of any issues.

For further information on our returns process or help regarding your return please email